Interactive Onsite Pop-ups

Interactive Onsite Pop-ups

Interactive Onsite Pop-ups

Everyone's familiar with those pop-ups that show up while you're online shopping, offering a discount of some sort in exchange for an email address. They're very effective, but their ubiquitousness can make users reach towards the X button without much thought.

By creating interactive, game-like experiences as part of these popups, users are charged with a sense of agency, a true ability to unlock their offer with their own actions, driving marketing performance along the way.

About the project

About the project

About the project

Background

A component of the Wunderkind product is onsite behavioral marketing, experiences embedded into clients' websites (and carefully designed to mimic client branding and appear native) and triggered by user behavior to connect with users at the most effective moments of their session.

Gamification designs are an elevation of the common pop-up (or overlay, to get technical) that bring a new, interactive element to the user. While the offer at the end of the experience is nearly always the same regardless of the specific action taken by the user within the overlay, the game-like participation from the user gives a heightened sense of agency and achievement when they've earned the reward.

Design Process

My gamification concepts have largely been originally developed in Figma as storyboards detailing each step of the user experience for the client to review. Upon approval, I built the interactive versions through Wunderkind's HTML and CSS-based software. For each design, I created new assets for use within the experience, often creating new graphics from scratch while remaining adherent to client branding.

Attention to performance optimization is of the utmost importance to ensure the user experience is consistent and clean. By building all animations and interactions through CSS, the experiences are lightweight and flexible, performing reliably without sacrificing onsite load times. Designs are also developed and tailored for each device type to guarantee responsiveness and consistency of the experience regardless of user device type.

Designs

Designs

Designs

website popup allowing users to select a floating animated ghost holding a hair product to unveil their offer
website popup allowing users to select a floating animated ghost holding a hair product to unveil their offer
website popup allowing users to select a floating animated ghost holding a hair product to unveil their offer

With just a single asset provided by the client (the product held by the ghost in the center), I emulated its graphic style to create 3 completely new ghost assets, representative of the client's bestselling Ghost collection, as well as for two additional product graphics (as seen on left and right ghosts) for the other two ghosts to hold. I animated the ghosts floating and fading in and out with CSS, including a pause of animation and return to full opacity when a ghost is hovered upon. When a ghost is selected, another CSS animation makes the ghost blur and fade away, revealing the user's offer.

experience allowing users to select a shade of lip balm to reveal their offer
experience allowing users to select a shade of lip balm to reveal their offer
experience allowing users to select a shade of lip balm to reveal their offer

Each option grows slightly in size when hovered over by the cursor. Upon selection of a lip balm, the unselected options fade out immediately, and with a slight delay, the selected option also fades away, revealing a dynamically populated offer atop a textured swatch of the shade. The experience automatically jumps the next step, where the user can fully unlock their offer by submitting their email.

popup allowing user to choose an affirmation statement to reveal an offer
popup allowing user to choose an affirmation statement to reveal an offer
popup allowing user to choose an affirmation statement to reveal an offer

With content sourced from affirmation-based product selections on the client's website, I created card assets allowing the user to select their messaging to reveal an option. Upon hover, each affirmation card grows slightly in side and emits a soft glow, before either fading out (if unselected) or replacing the card with a white background and dynamically populated offer.

spin to win slot machine game - match items to unlock an offer
spin to win slot machine game - match items to unlock an offer
spin to win slot machine game - match items to unlock an offer

This slot-machine-inspired gamification uses more active animation and communicates a game-of-chance opportunity to engage with the user. Upon deployment, the slot options (assets pulled from client products) scroll within the slot view to convey the slot machine mechanics before the icons stop to show one of each. When the Spin to Win button is clicked by the user, the slot wheels roll and land on matching icons. A moment after the winning combo is revealed, the experience jumps to an email capture step.

Results

Results

Results

88%

88%

win percentage over non-gamification experiences

win percentage over non-gamification experiences

50%

50%

median submit rate lift

median submit rate lift

Want me to do really good work for you, too?

Want me to do really good work for you, too?

Want me to do really good work for you, too?